HypeMuse Support
Need help with your HypeMuse badge or app?
We're here for you.
Commonly asked questions
By offering concise and informative responses, this section helps users find solutions without the need to contact customer support, saving time
1. Charge your HypeMuse for 30 minutes 2. Download the HypeMuse app 3. Open the app, create an account 4. Tap "Pair Device" and follow the prompts 5. Your badge will appear in 5-10 seconds
- USB-C cable (included) - Full charge: 45 minutes - Battery life: 8 hours continuous display
- Make sure Bluetooth is enabled on your phone /n - Restart the HypeMuse app - Hold the side button for 5 seconds to reset the badge - Try pairing within 1 meter of your phone
- Hold the side button for 10 seconds to force restart - If the issue persists, contact support@hype-muse.com
Create a support ticket
Have a question, feedback, or feature request? We’d love to hear from you! Please fill out the form below, and our support team will get back to you as soon as possible.
